How to request deletion: Email hatbazar627@gmail.com with the subject DroneScan Pro Data Deletion Request. If available, include your app/device ID or Laravel web portal account email so we can find the correct records.
What To Include
- Your request should say that you want DroneScan Pro data deleted.
- Use the email subject: DroneScan Pro Data Deletion Request.
- Include your generated app/device ID if you are using the Flutter mobile app.
- Include your portal account email if you use the Laravel web portal or if you know which email is linked to your installation.
- You may also include any relevant installation name, subscription details, or support context that helps us identify your records.
Mobile App And Portal Identity
The DroneScan Pro Flutter mobile app does not require Gmail or password login for normal mobile app identity. The mobile app uses a generated app/device ID for subscriptions, device linking, radar, alerts, and app functionality. The Laravel web portal may use email login, so portal users can include their portal account email in the deletion request.
Data We Delete Or Anonymize
After we verify the request, we delete or anonymize account, app/device, subscription, linking, radar, alert, and flight history data where applicable and technically possible. This may include Laravel web account records, generated mobile app/device identifiers, linked installation records, radar API key records, subscription linkage, radar events, alert settings, and recent history associated with the requesting user, device, or account.
Records We May Retain
Some records may be retained if required for legal, security, billing, fraud prevention, abuse prevention, dispute resolution, tax, accounting, or other compliance reasons. When retention is required, we limit retained information to what is necessary for that purpose and remove or anonymize other data where practical.
Timing
Deletion requests are reviewed and processed within a reasonable period. We aim to respond and complete applicable deletion or anonymization within 30 days, unless a request is complex, we need more information to verify the correct account or device, or a longer period is required by law or operational security.
Portal Controls
If available in your account, you can also manage some linked installations or radar history directly from the DroneScan Pro web portal. These controls may help you remove selected installation or history records, but you can still email hatbazar627@gmail.com for a broader deletion request.
Contact
For data deletion, privacy questions, or support, contact DroneScan Pro at hatbazar627@gmail.com.